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Customer Service

Member of Better Business Bureau

We are dedicated to providing our clients with the top-notch client service that we have become known for.

This page is designed to assist you before, during or after your vacation. Please take advantage of these valuable tools.

Our goal is to earn your confidence now, and to maintain it far into the future.

Should you have any comments or suggestions, please email me directly.

Best Regards,

  • Kristy Reidelberger
  • President, GoAwayNude.com/GoAwayTravel.com

Ready for a price quote? You have options.

  • Online - Visit a resort page on our website, Submit a request and our agents will contact you via email or phone within 48 hours.
  • Live Chat - Click on our live chat link at the top of the page and chat with an agent now.
  • Phone - To discuss your vacation plans over the phone call us toll-free at 1.888.314.2929!

 

  • Contact Us

    • Address:
    • 2977 Highway K #277
    • O'fallon, MO 63366
    • Phone:
    • 1.888.314.2929 (toll free)
    • 1.636.547.4510
    • Fax:
    • 1.888.989.9027 (toll free)
    • 1.636.547.4510

     

     

    • Live Chat:
    • Click on the live chat logo at the top of the page for live quotes and help.

     

     

     

     

     

    • Agent Directory:

     

    • Aaron Wildt - Email - ext. 174
    • Amberly Craig - Email - ext. 138
    • April Worley - Email - ext. 198
    • Brenda Troy - Email - ext. 195
    • Carolyn Young - Email - ext. 146
    • Cindy Drew - Email - ext. 132
    • Cyndi Miller - Email - ext. 191
    • Cynthia Shields - Email - ext. 169
    • Debbie Tidwell - Email - ext. 128
    • Emily Bliss Holler - Email - ext. 124
    • Emrah Karaduman - Email - ext. 126
    • Garland Holmon - Email - ext. 175
    • Jane Wright - Email - ext. 188
    • Janet Reed - Email - ext. 176
    • Janice Miller - Email - ext. 168
    • Jenn Monroe - Email - ext. 158
    • Kathy Drew - Email - ext. 183
    • Katie O'Hara - Email - ext. 136
    • Karen Waters - Email - ext. 127
    • Karin Bond - Email - ext. 178
    • Kristine Ray - Email - ext. 126
    • Kristle Banks - Email - ext. 129
    • Kristy Reidelberger - Email - ext. 121
    • Lindsey Jackson - Email - ext. 135
    • Lori Lawhead - Email - ext. 172
    • Mary Holmon - Email - ext. 175
    • Mendy Payne - Email - ext. 196
    • Michelle Hallmark - Email - ext. 131
    • Michelle Rivers - Email - ext. 134
    • Nicole Wildt - Email - ext. 122
    • Patti Lucas - Email - ext. 192
    • Peggy O'Neil - Email - ext. 189
    • Robin Stamer - Email - ext. 177
    • Sandy Husmann - Email - ext. 179
    • Stacey Lounder - Email - ext. 123
    • Suzy Camezind - Email - ext. 157
    • Traci Irvine - Email - ext. 204
    • Tricia Kubiak - Email - ext. 125

     

    Forms

    Booking Forms - If you haven't made a deposit on a booking.

    Payment Forms - If you have made a deposit and would like to make an additional payment.

    Miscellaneous Forms -

    • Park and Fly Packages - If you typically park your car at the airport, this could save you some money and allow you to wind down a little before or after your vacation.
    • US Department of State Official Site - Up-to-date information regarding the required documents for travel and details on International Travel, Children & Family Travel Issues, Travel Warnings, Passports & more.

     

    Insurance Details

    Full details on the insurance options available directly from the tour operators & cruise lines. Insurance details were current at the time of publishing and may change without notice.

     

     

    Other Helpful Sites

    If you would like additional information on honeymoons and weddings, travel and the internet click here to visit our "Other Helpful Sites" page.

     

    Terms and Conditions

    The terms and conditions set forth herein are the sole contract between GoAwayNude.com/GoAwayTravel.com, located at 2977 Highway K #277, O'Fallon, MO, 63366, and the tour participant(s). Payments for air passage and/or tour programs are accepted by GoAwayTravel.com only with the understanding that the participant(s) has been made aware of, and agrees to, all conditions of this contract prior to sending GoAwayNude.com/GoAwayTravel.com such payments.
     
    Cancellation & Revision Fees: GoAwayNude/GoAwayTravel will charge a $100 per person cancellation fee in addition to any airline, tour operator or hotel cancellation charges for any bookings canceled 50 days or less prior to travel and a $25 per person cancellation fee in addition to any airline, tour operator or hotel cancellation charges for any bookings canceled 51 days or more prior to travel.

    GoAwayNude/GoAwayTravel will charge a $50 per person revision fee in additional to any tour operator, airline or hotel revision fees.
     
    Documentation for US Citizens: Travel to the Caribbean/Mexico requires that U.S. citizens carry proof of citizenship. It is the sole responsibility of each passenger to research and obtain any needed documentation for his or her foreign destination trip. Passengers denied boarding because of improper documentation will receive no refund.
     
    Travel Protection: We understand that sometimes it is necessary to cancel your vacation. We are pleased to offer low-cost insurance programs that offer you financial protection. There are various plans available, depending on the vacation package you select. For a copy of the insurance coverage that applies to your vacation package, please contact your GoAwayNude.com/GoAwayTravel.com Travel Specialist or see the Insurance Details section of this page.
     
    Final Payment: Final payment is due in our office no later than 50 days prior to departure (70 days prior for cruises). A $25 per person late fee will be assessed if final payment is not received by this date. If we have not received final payment at 40 days prior to travel, your vacation package will automatically be canceled and there will be no refund of your deposit.

    Rewards, Promotions and Gift Cards: Reward Gift Cards, promotional Gift Cards, Referral Rewards and Feedback Credits have no cash value and no expiration date. These items may be used for air/hotel or air/cruise combination vacation packages. These may not be used towards air only, cruise only or hotel only reservations. A maximum of $100 may be redeemed per booking. Gift cards, Reward Gift Cards, promotional Gift Cards, Referral Rewards and Feedback Credits cannot be replaced if lost or stolen. Gift cards cannot be applied to a reservation once the booking has been paid in full.

    Additional Terms and Conditions: Your reservation is booked with tour operator(s) with whom GoAwayNude/GoAwayTravel.com contracts. By virtue of making deposit or full payment on your reservation, you are agreeing to the terms listed in the applicable tour operator agreement(s). If your tour operator is not listed below, please contact your travel specialist:
     

    AdvisoryIcon

    Travel Advisory
    Latest Airline Baggage Charge Policies
    Travel packages do not include airline baggage charges.

 

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GoAwayNude.com/Go Away Groups is not responsible for any errors and omissions on this page.